KNOWLEDGE TOPIC
Decision-making, workflow improvement, management metrics, AI, DX, and other operational issues outside clinical care.
ARTICLES
A practical guide for clinics to connect appointments, retail inventory, payments and reminders via LINE/LHub — with priority steps, compliance checks and quick-win automation.
Read articleA practical, compliance-aware checklist for clinics that connect messaging-based booking and payments (e.g., LINE) with electronic prescriptions and pharmacy coordination in Japan.
Read articlePractical guide: using an LINE‑centric platform (LHub) to connect sales, bookings and customer CRM for vintage retailers, online clinics and high‑end service providers.
Read articlePractical guide for small clinics: use messaging-based reservations, automated reminders, and per-patient records to raise return visits — with privacy and operational safeguards.
Read articleA practical guide for dental clinics to reduce missed appointments using LINE+LHub: segmentation, booking/payment integration, reminder timing, and privacy considerations.
Read articlePractical guide for counseling and parenting-support providers: use LINE-based reservation, payment and step-messaging (example: LHub) to build trust and streamline operations.
Read articleWith electronic prescriptions at over 90% of pharmacies in Japan, clinics should review patient guidance, medication checks, fallback workflows, and staff operations.
Read articleJapan's FY2026 medical fee revision updated facility standards. Clinics should review refiling, current forms, ownership, evidence, and ongoing compliance.
Read articleJapan's 2026 telemedicine rules make it even more important to design identity checks, patient explanations, booking, payment, and follow-up as one connected journey.
Read articleFive practical checks for clinics after Japan's MHLW published improvement orders involving regenerative medicine providers and cell-processing operations.
Read articleA practical framework for clinic SNS and YouTube: reduce patient anxiety, deepen treatment understanding, and earn attention without resorting to sensationalism.
Read articleHow fragmented LINE booking, questionnaires, payment, and follow-up create patient drop-off and staff workload, and how clinics can redesign the journey.
Read articleHDN and ROOTS have begun collaborating to support self-pay clinics by combining operational consulting with LHub-based LINE patient journey design.
Read articleAPPLY THE INSIGHT
HDN reviews the current patient journey and operating model first, then identifies what should actually change.