KNOWLEDGE TOPIC
Decision-making, workflow improvement, management metrics, AI, DX, and other operational issues outside clinical care.
ARTICLES
A practical guide to evaluating health-food advertising in Japan by looking at overall consumer impression, testimonials, evidence, and the link between a problem and a product.
Read articleFive practical checks for clinics after Japan's MHLW published improvement orders involving regenerative medicine providers and cell-processing operations.
Read articleA practical framework for clinic SNS and YouTube: reduce patient anxiety, deepen treatment understanding, and earn attention without resorting to sensationalism.
Read articleHow fragmented LINE booking, questionnaires, payment, and follow-up create patient drop-off and staff workload, and how clinics can redesign the journey.
Read articleHDN and ROOTS have begun collaborating to support self-pay clinics by combining operational consulting with LHub-based LINE patient journey design.
Read articleAPPLY THE INSIGHT
HDN reviews the current patient journey and operating model first, then identifies what should actually change.